Our services:
1. Send us your 3D drawing (STEP/IGS/SolidWorks format etc. )
2. Specify your requirements (your quantity, material, and surface finish requirements etc) to our email
3. Send us your samples to help us quote if no drawing offered.
Packing & Delivery:
1.Packing Detail: Each product packed with plastic preservative, EPE, foam plastic bag, Carton outside, wood case or iron case or as per the customer's special requirement. Besides, custom package takes a week to prepare.
2.Delivery Detail: As customers' requirements, fast delivery takes 3 ~5 working days, slow delivery time takes 7~ 15 working days
FAQ
Q1:How can I get the quotation?
A1: Send your sample or drawings to us, get the professional quotation immediately!
Q2: Can I get a product sample?
A2: Yes, of course. We will make sample after you paid set up cost. And we will take picture for your check.If you need physical sample, we will send you by freight collect.
Q3: What kind of file can you read?
A3: Various type of 2D or 3D drawings are acceptable,such as JPG, PDF, DWG, DXF,IGS, STP, X_T, SLDPRT etc.
Q4: What is your way of packing?
A4: Normally we pack goods according to customers' requirement. For reference: wrapping paper, carton
box, wooden case, pallet.
Q5: How to deal with the faulty?
A5: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 1%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.
